• Our Refund Policy was last updated 6^th Feb 2025

Thank you for availing facilities at AxonCare Clinic at https://axonichealth.com

If, for any reason, you are not completely satisfied with our services / purchase, we invite you to review our policy on refunds.

The following terms are applicable for any products/services that you purchased/availed with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Axon Care …..
  
• “Orders”, “Service”  refers to the service offered or availed by yourself on the app/website
  

“Website” refers to Axonic website, accessible from https://axonichealth.com

• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Refund

In order for the Goods to be eligible for a refund, please make sure that:

• The service was availed in the last Seven days.
• The issue may be regarding Technical Issues, missed appointment without prior information, Billing Errors, Non-delivery of Services in AxonCare Clinics

The maximum turnaround time for processing refund requests, if approved by the Company shall be 10 to 15 Business days , excluding bank holidays.

We reserve the right to refuse refund that does not meet the above return conditions in our sole discretion.